036: Why Carrots & Sticks Don't Work with Dr. Paul Marciano

I regularly ask my guests their thoughts on wellness incentives. I decided to focus today’s episode on incentives and what works to engage employees. Today's guest is Dr. Paul Marciano.

Dr. Paul is a leading authority on employee engagement and retention and author of “Carrots and Sticks Don’t Work: Build a Culture of Employee Engagement with the Principles of RESPECT”.

Dr. Paul and I discuss:

• The difference between motivation and engagement
• His RESPECT model
• The simple step a manager can take to engage their employees AND
• What we should be doing differently to engage new employees

Paul talks about when incentives programs are really helpful and when they're not. He gives a great example of an employee of the month story and how it was a demotivator for an employee.

Paul walks us through his RESPECT model, both the definition and examples, and tells us about the impact pf praise on employees.

Dr. Paul leaves us with his book recommendation and a tangible tip.