We’ve all had charged conversations in both in our work and personal lives. When someone is “coming at us”, our human instinct often takes over, leaving us defensive, in disbelief or formulating our rebuttal. None of these responses are particularly helpful, especially since it causes us to tune out and not get to the source of what matters. So, what do you do instead?
Today’s guest, Dr. Wendy Lynch, walks us through how to put aside these less helpful reactions and get to what matters. Wendy is a data scientist who runs her own consulting firm conducting Big Data analytic projects in Human Capital Management.
A consultant to numerous Fortune 100 companies, her career includes faculty at the UC Health Sciences Center, VP of Strategic Development at HCMS, Principal at Mercer HR and Board of Directors for two publicly-traded firms. Dr. Lynch has also published three books: Who Survives, Aligning incentives, information and choice and, most recently, Get to What Matters.
Today we start with how the heck a data scientist wrote a book on communication, Wendy mentions the #1 mistake we make when having conversations at work and she takes us through the impact of a powerful conversations (using the Rule of Three). Wendy provides such amazing tangible tips we can all use when navigating difficult conversations that you will no doubt want to take notes throughout this interview!
Next Generation Wellness: From Theory to Practice – Early Bird Ends 1/31!
Although our 9-week Next Gen Wellness training doesn’t start until February 13th, the early bird special ends January 31st. That means the price goes from $695 to $895. You can find out more here.
For links mentioned in today's episode visit http://bit.ly/Redesignpod